Safety Investigation Report 2018:Appendix 1.18G/0650:22 MYT

MH370 DECODED
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Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and Singapore ATCC
TimeSourceCONTENT
2250:22 UTC
(0650:22 MYT)
KL ATCCYeah Singapore
2250:23 UTC
[0650:23 MYT]
Singapore ATCCAaa… Lumpur morning this is the Watch Manager is your supervisor free.
2250:27 UTC
[0650:27 MYT]
KL ATCCMy supervisor aa… is quite busy right time … right now anything.
2250:31 UTC
[0650:31 MYT]
Singapore ATCCOkay with regard to the earlier callsign Malaysian Three Seven Zero.
2250:35 UTC
[0650:35 MYT]
KL ATCCOkay.
2250:36 UTC
[0650:36 MYT]
Singapore ATCCYeah… Hong Kong is aah… just sent a AFTN to Singapore to help check they have sent out a DETRESFA.
2250:43 UTC
[0650:43 MYT]
KL ATCCOkay.
2250:43 UTC
[0650:43 MYT]
Singapore ATCCaircraft missing.
2250:45 UTC
[0650:45 MYT]
KL ATCCOkay
2250:46 UTC
[0650:46 MYT]
Singapore ATCCYeah and aah I just call Ho Chi Minh to confirm Ho Chi Minh said Hong Kong aah got a call from aah from Beijing that aah still no contact with the aircraft aah… is there anyway to call the airline to contact them.
2251:02 UTC
[0651:02 MYT]
KL ATCCAaah.
2251:03 UTC
[0651:03 MYT]
Singapore ATCCAnd try and establish contact on company frequency.
2251:05 UTC
[0651:05 MYT]
KL ATCCWe have been trying that since aa zero correction aaa… one eight something like that UTC.
2251:13 UTC
[0651:13 MYT]
Singapore ATCC Aaa…
2251:13 UTC
[0651:13 MYT]
KL ATCCAaa straight away after Ho Chi Minh asked us a few minutes after that we already asked the airline to contact this aircraft you know.
2251:20 UTC
[0651:20 MYT]
Singapore ATCCYeah… because at time two two three three aah Hong aaa actually this is from you aah.
2251:28 UTC
[0651:28 MYT]
KL ATCCTwo two three three is ah you follow the flight plan aircraft already … say again.
2251:35 UTC
[0651:35 MYT]
Singapore ATCCI have a DETRESFA AFTN message sent by WMFC.
2251:41 UTC
[0651:41 MYT]
KL ATCCWMFC is from us.
2251:42 UTC
[0651:42 MYT]
Singapore ATCCYeah… that's right and ah the the… a… remark is missing DETRESFA aircraft.
2251:52 UTC
[0651:52 MYT]
KL ATCCHm…hm okay.
2251:55 UTC
[0651:55 MYT]
Singapore ATCCOkay so aaa… can I just confirm that aaa Malaysia Airlines is still trying to establish contact.
2252:04 UTC
[0652:04 MYT]
KL ATCCYeah yeah we also trying to establish contact with this aircraft and this Malaysian Airlines already request earlier much much earlier since aah… aircraft reported missing by by Ho Chi Minh lah but until now no information about this aircraft.
2252:24 UTC
[0652:24 MYT]
Singapore ATCCOkay but earlier on when aah over the point IGARI was it positive contact with your all.
2252:31 UTC
[0652:31 MYT]
KL ATCCAt position IGARI we our procedure is we transferred the aircraft to Ho Chi Minh.
2252:36 UTC
[0652:36 MYT]
Singapore ATCCHo Chi Minh right.
2252:38 UTC
[0652:38 MYT]
KL ATCCHo Chi Minh yeah after IGARI is Ho Chi Minh control.
2252:41 UTC
[0652:41 MYT]
Singapore ATCCCorrect Ho Chi Minh said on their radar it wasn't positive.contact with them.
2252:47 UTC
[0652:47 MYT]
KL ATCCAaa… but earlier part actually got radar contact but the thing is no radio contact only lah.
2252:55 UTC
[0652:55 MYT]
Singapore ATCCRadar contact but no radio contact.
2252:59 UTC
[0652:59 MYT]
KL ATCCYeah yeah.
2253:00 UTC
[0653:00 MYT]
Singapore ATCCOkay but IGARI is a suppose to be before IGARI is with you all radar is it.
2253:06 UTC
[0653:06 MYT]
KL ATCCYeah.
2253:08 UTC
[0653:08 MYT]
Singapore ATCCThat part is radar contact I mean that part is your radar contact.
2253:12 UTC
[0653:12 MYT]
KL ATCCRadio and radar contact.
2253:13 UTC
[0653:13 MYT]
Singapore ATCCOoo okay but you all don't have radio contact with the aircraft at IGARI.
2253:19 UTC
[0653:19 MYT]
KL ATCCNo after IGARI after transfer by right aircraft should be with Ho Chi Minh lah.
2253:24 UTC
[0653:24 MYT]
Singapore ATCCCorrect… no what I am trying to ask is before you all QSY to Ho Chi Minh was the aircraft in positive radio contact with you all also.
2253:35 UTC
[0653:35 MYT]
KL ATCCEarlier before IGARI yes.
2253:37 UTC
[0653:37 MYT]
Singapore ATCCOkay at point IGARI where you have to hand over aircraft to Ho Chi Minh.
2253:41 UTC
[0653:41 MYT]
KL ATCCOkay that one I am not sure because that one is the radar man working at that time.
2253:46 UTC
[0653:46 MYT]
Singapore ATCCOkay I need your to help confirm that there was positive radio and radar contact.
2253:54 UTC
[0653:54 MYT]
KL ATCCI will advise you aaa later because this one my supervisor is taking the playback tape now.
2254:02 UTC
[0654:02 MYT]
Singapore ATCCOh okay okay when he comes up can you give me a call please I am xxxxx [name redacted]
2254:08 UTC
[0654:08 MYT]
KL ATCCxxxxx [name redacted] aah.
2254:09 UTC
[0654:09 MYT]
Singapore ATCCAah xxxxx… xxxxx [name redacted]
2254:10 UTC
[0654:10 MYT]
KL ATCCxxxxx [name redacted]
2254:10 UTC
[0654:10 MYT]
Singapore ATCCOkay thank you.
End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and Singapore ATCC