Safety Investigation Report 2018:Appendix 1.18G/0218:50 MYT
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| Time | Source | CONTENT |
| 1818:50 UTC (0218:50 MYT) | HCM ATCC | hello. |
| 1818:51 UTC [0218:51 MYT] | KL ATCC | Ho Chi Minh. |
| 1818:53 UTC [0218:53 MYT] | HCM ATCC | Liau. |
| 1818:53 UTC [0218:53 MYT] | KL ATCC | Okay the reference to Malaysian Three Seven Zero confirm you received the flight plan. |
| 1819:02 UTC [0219:02 MYT] | HCM ATCC | Affirm. |
| 1819:03 UTC [0219:03 MYT] | KL ATCC | Okay aah… the flight plan suppose to be over Ho Chi Minh or over Cambodia. |
| 1819:10 UTC [0219:10 MYT] | HCM ATCC | Originally over Ho Chi Minh. |
| 1819:12 UTC [0219:12 MYT] | KL ATCC | Okay and then aircraft didn't enter Ho Chi Minh confirm. |
| 1819:18 UTC [0219:18 MYT] | HCM ATCC | Aaah… According to the record the aircraft passing that position IGARI disappear radar symbol. |
| 1819:26 UTC [0219:26 MYT] | KL ATCC | Ah ha |
| 1819:26 UTC [0219:26 MYT] | HCM ATCC | Naaa…five minutes … later. |
| 1819:30 UTC [0219:30 MYT] | KL ATCC | Hmm hmm. |
| 1819:31 UTC [0219:31 MYT] | HCM ATCC | Is gone and we try with many capacity to call him |
| 1819:36 UTC [0219:36 MYT] | KL ATCC | No aft after IGARI confirm after IGARI you have lost radar contact after IGARI. |
| 1819:44 UTC [0219:44 MYT] | HCM ATCC | After position BITOD. |
| 1819:46 UTC [0219:46 MYT] | KL ATCC | BITOD aircraft aaah… lost radar contact. |
| 1819:50 UTC [0219:50 MYT] | HCM ATCC | Aaah… disappeared. |
| 1819:53 UTC [0219:53 MYT] | KL ATCC | Disappeared okay. |
| 1819:56 UTC [0219:56 MYT] | KL ATCC | Okay eer… |
| 1819:56 UTC [0219:56 MYT] | HCM ATCC | Yeah. |
| 1819:57 UTC [0219:57 MYT] | KL ATCC | And then…… the aircraft daa… still until now you don't have any radar contact. |
| 1820:02 UTC [0220:02 MYT] | HCM ATCC | Not at all. |
| 1820:04 UTC [0220:04 MYT] | KL ATCC | Not at all okay what about Ho Chi Minh aah… aah Cambodia. |
| 1820:09 UTC [0220:09 MYT] | HCM ATCC | They said they have no information. |
| 1820:15 UTC [0220:15 MYT] | KL ATCC | No information so you are taking radio failure action. |
| 1820:19 UTC [0220:19 MYT] | HCM ATCC | Pardon. |
| 1820:20 UTC [0220:20 MYT] | KL ATCC | You are taking necessary action for the aircraft. |
| 1820:24 UTC [0220:24 MYT] | HCM ATCC | Position operation. |
| 1820:26 UTC [0220:26 MYT] | KL ATCC | Those radio failure action and naa that action. |
| 1820:36 UTC [0220:36 MYT] | HCM ATCC | What do you mean by that. |
| 1820:38 UTC [0220:38 MYT] | KL ATCC | No confirm that you are in contact with Malaysian Three Seven Zero now. |
| 1820:43 UTC [0220:43 MYT] | HCM ATCC | Just one time. |
| 1820:45 UTC [0220:45 MYT] | KL ATCC | Once only. |
| 1820:46 UTC [0220:46 MYT] | HCM ATCC | Once but aah… by radar symbol. |
| 1820:51 UTC [0220:51 MYT] | KL ATCC | I am asking radio contact. |
| 1820:55 UTC [0220:55 MYT] | HCM ATCC | No voice. |
| 1820:56 UTC [0220:56 MYT] | KL ATCC | No voice communi communication. |
| 1820:58 UTC [0220:58 MYT] | HCM ATCC | Yeah. |
| 1820:59 UTC [0220:59 MYT] | KL ATCC | Okay and daa… so you’re your advice me when you receive aah any information about this aircraft. |
| 1821:09 UTC [0221:09 MYT] | HCM ATCC | So far…is coming up three zero minutes and naa I afraid that something wrong with him but I don't know what. |
| 1821:21 UTC [0221:21 MYT] | KL ATCC | Hmm okay according to the. |
| 1821:23 UTC [0221:23 MYT] | HCM ATCC | Actually actually should be appear by radar. |
| 1821:27 UTC [0221:27 MYT] | KL ATCC | Hmm… |
| 1821:28 UTC [0221:28 MYT] | HCM ATCC | But then naa…Ho Chi Minh naa eight zero miles from Tan Tansonnhat but is something wrong nothing. |
| 1821:36 UTC [0221:36 MYT] | KL ATCC | Nothing yet. |
| 1821:37 UTC [0221:37 MYT] | HCM ATCC | Just radar…just aa… flight plan track you know what. |
| 1821:41 UTC [0221:41 MYT] | KL ATCC | Just flight plan track only. |
| 1821:43 UTC [0221:43 MYT] | HCM ATCC | Ah ha. |
| 1821:44 UTC [0221:44 MYT] | KL ATCC | You confirm just flight plan track only. |
| 1821:47 UTC [0221:47 MYT] | HCM ATCC | Just flight plan track only. |
| 1821:51 UTC [0221:51 MYT] | KL ATCC | Okay naa thank you advise me if you have any information. |
| 1821:56 UTC [0221:56 MYT] | HCM ATCC | So so so you get the just daa you contact with the his company and na I think there's some like ah the internal call. |
| 1822:09 UTC [0222:09 MYT] | KL ATCC | Aah no I already inform the company. |
| 1822:13 UTC [0222:13 MYT] | HCM ATCC | Eer… ha. |
| 1822:14 UTC [0222:14 MYT] | KL ATCC | Okay so the company already. |
| 1822:15 UTC [0222:15 MYT] | HCM ATCC | What did they say. |
| 1822:17 UTC [0222:17 MYT] | KL ATCC | Nah I am not sure but the company already sent signal to the aircraft to contact relevant ATC unit. |
| 1822:24 UTC [0222:24 MYT] | HCM ATCC | Yeah but aa… I would like to know after IGARI have you received any signal or any voice contact or something like aah radar symbol. |
| 1822:38 UTC [0222:38 MYT] | KL ATCC | Negative. |
| 1822:39 UTC [0222:39 MYT] | HCM ATCC | Before you transfer to me. |
| 1822:40 UTC [0222:40 MYT] | KL ATCC | Yeah after after I transfer and then naa… we aa… I mean no other information after IGARI. |
| 1822:49 UTC [0222:49 MYT] | HCM ATCC | But before IGARI before in your airspace what aa… was it work. |
| 1822:55 UTC [0222:55 MYT] | KL ATCC | It is working until IGARI. |
| 1822:58 UTC [0222:58 MYT] | HCM ATCC | Working normally. |
| 1823:00 UTC [0223:00 MYT] | KL ATCC | Affirm affirm working normal until IGARI. |
| 1823:03 UTC [0223:03 MYT] | HCM ATCC | Yeah … okay okay thank you. |
| 1823:05 UTC [0223:05 MYT] | KL ATCC | Thank you. |